BS
Brian S
1 reviews | Active since Sept 2014
29 Mar 2016, 14:25
Wasting my time
I recently moved so I sent a mail to MFC telling them that I had moved.<br> Their response was that I must go into a branch with id, proof of residence, picture of my dog etc, to get it done.<br> <br> I don't have time to go and sit at a Nedbank branch for 3 weeks while the staff there take their time to do anything.<br> If you don't want to be informed that I have an address change then just say so<br> <br> Incredible how banks think that the world revolves around them.
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Motor Finance Corporation's replyOfficial
29 Mar 2016, 15:45Hello wefbjr guilgfsef,
Please accept our apology for the inconvenience caused to you by sending you to the branch.
The residential address is very crucial to the bank, as this is where our asset will be situated. This is the reason why we will need to FICA the documents before we do the change. Kindly take your proof of residence and your ID to have the change done at your nearest Nedbank branch.
We trust that this will not jeopardise our relationship with you.
kind regards
Louis Masilo
***
Please accept our apology for the inconvenience caused to you by sending you to the branch.
The residential address is very crucial to the bank, as this is where our asset will be situated. This is the reason why we will need to FICA the documents before we do the change. Kindly take your proof of residence and your ID to have the change done at your nearest Nedbank branch.
We trust that this will not jeopardise our relationship with you.
kind regards
Louis Masilo
***
Motor Finance Corporation's reply29 Mar 2016, 15:45
Official
Hello wefbjr guilgfsef,
Please accept our apology for the inconvenience caused to you by sending you to the branch.
The residential address is very crucial to the bank, as this is where our asset will be situated. This is the reason why we will need to FICA the documents before we do the change. Kindly take your proof of residence and your ID to have the change done at your nearest Nedbank branch.
We trust that this will not jeopardise our relationship with you.
kind regards
Louis Masilo
***
Please accept our apology for the inconvenience caused to you by sending you to the branch.
The residential address is very crucial to the bank, as this is where our asset will be situated. This is the reason why we will need to FICA the documents before we do the change. Kindly take your proof of residence and your ID to have the change done at your nearest Nedbank branch.
We trust that this will not jeopardise our relationship with you.
kind regards
Louis Masilo
***