MB
Melanie B

1 reviews | Active since Nov 2013

13 Aug 2015, 09:46

Wanting to reposses my vehicle

I app**** for debt review after being without work for 8 Months MFC accepted the Debt review offer first payment should be made the 01 August 2015 now they have terminated the agreement on the 04 Aug and want to reposses my vehicle.<br> The debt counselor should have put a debit order on my account for the payment to go through and it didnt I have been trying to sort this out since then but no joy now i am trying to make arrangements with mfc to pls reinstate the debt review as i cannot afford the full payment and also cfannot afford to lose my vehicle as i need it for work without my car i will lose my job but i get no reply after numerous emails.MFC dont even want to hear me out that the error did not sit on my side i have the monthly payment to be made but cannot make the payment until i now what is going on. <br> I now have a guy phoning me to reposses my vehicle or i need to pay R24000 immediately.<br> I feel so helpless at the moment as i cannot get any answers from MFC.<br> Some assistance would be great.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply13 Aug 2015, 15:30
Official
Hello melb86,

Dear melb86

I apologise for the poor service received and the inconvenience caused.
I confirm the matter has been referred to the relevant department.

We will be in contact with you to provide feedback.

Kind regards
Farzaana Bhikhoo

Client Value Management
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