MS
Mark S

1 reviews | Active since Jan 2016

18 Jan 2016, 15:45

Waiting nearly 2 months

most pathetic service I have ever had to endure. Your lack of efficiency has left me stranded without a vehicle for over 2 months. the bill was settled long ago and you have still not yet sent the NATIS papers. How are you still in business. I get put on hold continuously because all your staff can do is send request because no one is committed enough to go the extra mile. Pathetic.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply18 Jan 2016, 17:17
Official
Hello mark0702,

I apologise for the poor service received and dissatisfaction caused.

Your concerns are noted and have been referred for investigation.

I confirm a specialist will be in contact with you to provide feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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