VERY UNPROFESIONAL

I went into Nedbank The Glen on Thursday the 2nd September and saw Paula to apply for vehicle finance. Paula is amazing, so helpful and thorough.

Did the application and by 5pm I received an email to say that my vehicle finance had been APPROVED. The dealership received the Approval notification on Friday morning and starting getting the vehicle ready, road worth etc

Then at 11am, I was asked for a letter from my H.R Department explaining the mismatch on my salary slip for June, as the amount deposited into my account and the amount on my pay slip was out by a few rand. My boss sent a letter to explain why this had happened as I was getting paid in cash and made it easy to deposit at the ATM. that has changed from July as I now receive my salary via EFT. So my July and August salary has been paid in via EFT.

Next I receive an email informing me that the application has be DECLINED.. I don’t understand how MFC can send a message to say that finance is approved and then ma few hours later its declined

I have been a loyal Nedbank client. Have had my account for my high school days. Have had my account for 11 years. This is my first Vehicle application and it hasn’t been a pleasant experience

I have been working at Vape Cartel for 6 years, so for 72 months my salary has been deposited into my Nedbank account. But it seems that Nedbank doesn’t take these facts into consideration. And don’t see me as a valued client.

I would like to know why this was approved and then declined? Very unprofessional