Very unhappy client-

I called in to MFC nedbank to make an arrangement on my account, the consultants are so rude and advised that they cannot assist me. I advised them that i want to change my payment date, coz my salary date as changed they advised they cannot assist me.

What are they there for if they cannot assist me????? there are more qualified people out there looking for jobs and here we must deal with such *********** people that don't know how to assist client.

I ask to speak to a supervisor or team leader, the agents transfer me to another agent... ***.....

I spoke to agents called Given call ref number: 770476, A lady called Leona and another guy called Johnathan Mejay, I dont even know if these names are their correct names.

The service is really really bad and the above people should be fired as they do not know the first meaning of customer service, they are suppose to be there to assist client but they just frustrate us more........

For a simple thing as making an arrangement on the account and changing my payment/instalment date, they cannot assist with.....

I really hope someone will get back to me or call me back with regards to this!