HC
Harshal C
1 reviews | Active since Aug 2016
15 Jul 2020, 12:46
Very Bad Service from MFC extended warranty
On Monday 13 July 2020 I dialled in the call centre ***, I needed to log a claim as my car is not working. The person on call said his just a messenger and will ask MFC extended warranty to call me back.
Tuesday 14 July I received a quotation for my repairs and I recalled the call centre today to find the same messenger who gave me an email address to forward my claim to. I called in again but the same response. This is the worse service ever experienced by a warranty company. My car has been sitting for days with no repair because of the *********** service.
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Replies (2)
Motor Finance Corporation's replyOfficial
16 Jul 2020, 09:44Good Day Mr Chiba
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralada Bagley
Motor Finance Corporation's reply16 Jul 2020, 09:44
Official
Good Day Mr Chiba
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralada Bagley
HC
Harshal C's updateReviewer Update
16 Jul 2020, 12:22Thus far no one has called me, the workshop is awaiting confirmation they have also found more faults so the original quotation will no longer hold the sooner you can get into contact with me and provide with service the better.
HC
Harshal C's update16 Jul 2020, 12:22
Reviewer Update
Thus far no one has called me, the workshop is awaiting confirmation they have also found more faults so the original quotation will no longer hold the sooner you can get into contact with me and provide with service the better.