Very bad After sales support and attitude

<p>I purchased a car and Financed it through MFC. A few days later I recieved an email with my contract Terms and conditions and a letter stating that someone will contact me regarding the Value added services available. Which I will be paying for to say the least once they call me back. I forwarded that email including attachments to care@mfc as stated and I got a response back stating that they reviewed my email and cannot assist unles I provide my ID number. Which I did and no response. So I phoned the call centre and requested more information and assistance as per the letter that was sent. I was asked what I want and I must log a service request. I was told that someone will call me back. I pohoned again a day later asking to speak to someone that will be able to explain the products so I can purchase one of them, yet again, I got: "please give me your ID and Contact number and someone will call you back" 4 days later, no call. I called again, got transferred to three different departments and I left my details again and, guess what.... No call gain. So my question to MFC, do they want the extra business, do they care about their reputation, will I get the infamous "call" or should I just leave it and hope that one day I get the call? Or shouls I see if I can sell the car asap and go to another finance house? Please, MFC now you tell me what you want me to do to get the phone call.</p>