AK
Antoinette K
1 reviews | Active since Jun 2010
14 Jan 2016, 14:44
Veh paid off 2011 and still no reg papers
My vehicle was settled 2011 and ive had several conversations with the call centre, regarding my registration papers but to no avail. They delivered my papers to Toyota Melrose arch even though i have not purchased the vehicle from them. Everytime they just advise me to call Fedex or Toyota Melrose arch - Toyota does not have records of ever receiving the papers, and fedex needs a ref nr.<br> Now MFC wants to charge me almost R500 for the papers... REALLY ?
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Motor Finance Corporation's replyOfficial
14 Jan 2016, 15:10Hello AK32,
We acknowledge receipt of your complaint.
We apologise for the inconvenience and distress caused.
Please reward us the opportunity to investigate the matter.
We will revert with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of your complaint.
We apologise for the inconvenience and distress caused.
Please reward us the opportunity to investigate the matter.
We will revert with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply14 Jan 2016, 15:10
Official
Hello AK32,
We acknowledge receipt of your complaint.
We apologise for the inconvenience and distress caused.
Please reward us the opportunity to investigate the matter.
We will revert with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of your complaint.
We apologise for the inconvenience and distress caused.
Please reward us the opportunity to investigate the matter.
We will revert with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***