Utter disregard for clients

I app**** for vehicle finance with MFC, was approved (private vehicle finance)<br> <br> I have been fighting for some feedback from Chris Vermeulen since we started the deal. I sent in all documentation needed on Monday, 08/02/2016, today is Wednesday. He claims to phone the seller and he does not pick up, however, I am constantly in touch with the seller throughout the day. I sent an email tuesday afternoon to his manager, complaining no response to the email nor phone call has been received.<br> <br> I can never get hold of him on the phone and he never returns calls even though i leave messages with reception. <br> <br> I do not understand if this is how you treat your clients?? Maybe I need to take my business else where.<br> <br> Never will I use MFC or Nedbank in my entire life!