USELEES "CARE" CENTRE

Useless effort to send mails to the so called "care" center. I fist had to call how many times to get the correct documents to change a banking account debit order mailed to me. When it eventually came I send a mail asking where to return the documents to. They keep on replying what I need to send. But not where,. Clearly not reading my mail with comprehension. Then you call the call center. Even more challenging. I have a simple question. WHERE DO I SEND A CHANGE OF BANKING DETAILS TO? Now we play 20 questions......... But it gets better. Now MFC is incapable of updating the the debit orders from today 19th to the 25th. Yet they calim 48 hour turn round. And wait for it. It is not them it will be my bank.. But when it is their turn to grab installments there has never in 20 years and 6 cars later been a single hitch from their side. I simply give up, and find the "care " in the mail insulting and offensive