Urgent Request for Refund and Clarification on Double Debit and Installment Amount

I am extremely disappointed with how this situation is being handled and I expect urgent resolution. You have debited me for two vehicles in the same month. By the time the payment for the Creta was taken, I was already driving the i10. Now you expect me to pay for the i10 again, which means I’m paying for two cars in one month — this is completely unacceptable.you think someone who downgraded from a car like a Hyundai Creta to an i10 which feels like a bicycle has money ?

I don’t have money to pay for two cars if you can’t refuse me please come take your car

I don’t care if I walk but I don’t have money my installment needs to be adjusted correctly and quickly Furthermore, I was told my installment would be R4,500, yet I’ve been charged significantly more. I want a clear explanation for this overcharge immediately. I have financed all my vehicles through MFC and have never missed a payment. I’ve been consistent and responsible with my account, and this is how I’m being treated? I will not be accepting the debit mandate until this issue is resolved. You have two options: Adjust the payments, deduct what’s been overpaid, and process my refund. If you are unable or unwilling to assist, then come collect the car. I refuse to be exploited by paying for two vehicles or being overcharged with no explanation. I expect this to be resolved without delay.

So someone needs to call me back ASAP!! To get this resolved

If you need to call me please be aware I work in a call centre so I might miss the calls My numbers : ***

You can email me and I’ll call back if I miss your call