Upselling Nonsense!

MFC has a habit for upselling unnecessary nonsense; they keep spamming us with their many calls to upsell us nonsense! Worst part, when you refuse to take up their products, they sign you up without your consent.

My mother is the primary holder of the policy (however she is not learned and relies on my help) and whenever I call their offices, they tell me of not being the primary policy holder and they refuse to help me. However, when they are selling their products - they call me! They like this relationship only when it's it convenient to them!

Their call centre is the worst, there is usually some guy that picks up and is often rude! This clown call centre does not even have proper people that speak relevant languages! If you want to speak to someone who speaks Sepedi that can help or one that speaks Afrikaans - they don't have!

Clownery!