CT
Charleen T

1 reviews | Active since Apr 2017

22 May 2017, 11:50

Unsatisy with service from vistory Autos and Owner

<p>So angry with the problem I have. Baught car by Victory Autos in Brackenfell. Emailed one sales guy telling all problems since may 8 /2017. Finally took the car on saterday 20th of May 2017 stating all problems. Owner comes in test drive the car for a long time. Comes back acording to him no problem not that it suprised me cause they will always say nothing wrong. Owner phones me today in a high pitched voice asked him twice why you raising your voice at me he just said "ag please"put the phone down before i say something bad. The car when you change gears it goes in to hard making funny noice. in the front when you pull away by a hill it makes a clicking noice in front even when you sometimes need to reverse. When making the car dull it does not go to the top to show full and the inside of the car smells badly like petrol them i have to drive with the windows open to get the smell out because my daughter of 2 years old ait at the back complaining that the car stinks. When you open the bonnet it the one nut is wet meaning that something is leaking and the one sales man comes with he nonsens of its when the car is warm.!? My husband said they will come etch the car on monday 22 witch is today know owner twist the story saying that he never said that he told my husband I have to bring in the car so that they can check. But the once sales man always sent someone how is know diffrent just because it is more problems. Doing finance but i got more problems i love the car but here is more problems.so unfair.</p>

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply22 May 2017, 12:52
Official

Good Day CtRoberts

Please send me you ID number privately so we can refer the matter to the dealer for assistance. I have sent you an email privately.

Kind regards

Louis Masilo