VZ
Vatiswa Z
1 reviews | Active since Jun 2015
01 Dec 2025, 16:13
Unnecessary Follow‑Up Calls Despite Timely Payments
I’ve been paying my monthly instalments on time for 22 out of 60 months on my MFC loan. Yet every single month, a day after my payment goes through, I get a call asking if the payment was successful. It feels like constant, unnecessary pressure.
On top of that, I’ve received three separate calls in these 22 months asking if my car is still insured. I’ve already sent multiple emails to MFC, but nothing has changed.
MFC, I appreciate good service, but this level of micromanaging is frustrating. Please review your processes.
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