Unknown caller claim they sent by MFC and threatens repossession of car

<p> I write this complaint as a serious and urgent matter.</p> <p>I just want to take this time to say I have never felt so violated in my life.</p> <p>I have had a relationship with MFC since 2012 November 29. I bought a vw polo vivo from Hatfield. I always paid my car in time.</p> <p>Recently I lost employment and I app**** for my pension I spoke to Elvis Senne about the matter and told him I am waiting for the pay out from Alexander Forbes.</p> <p>By that time he wanted R5000 to be paid. I spoke to my parents and they paid R4100 on the 12 August 2016 on my behalf. R900 was left.</p> <p>I updated Elvis on the 28 September 2016 to say that I am still awaiting funds.</p> <p>On Tuesday was called by a individual called Phillip Swart telling me that he is coming to fetch the car?? I tried to explain that I am still waiting but he wasn't in position to listen. He told me that if I want him to get a court order it will cost me R30 000 so I must just hand over the car to avoid costs.</p> <p>I tried to ask him if he can at least wait till Friday afternoon I can try seek assistance from my parents since they get paid on the 22 September 2016. He said his giving me till 11am Friday 22 September 2016.</p> <p>I do not even know this person to make it worse he gives me a personal email that I myself do not even know. How must I react to a person that says he is a collector and gives me a Gmail email address??</p> ********** <p>I am asking myself a question is this professional to threaten customers like this. I mean it's not like I wasn't going to pay the car. Now I have to threatened with repossession after being honest and faithful for all these years.</p> <p>I am now treated like a ******** and now I must be victimised about a vehicle that I clearly know that I must pay.</p> <p>MFC is very unfair to treat clients like this. I can't lose my car like this no explanation not even following the right process.</p> <p>May someone please assist me because I am willing to pay it's just my finances have taken long to be paid. They must be a better way to solve this?</p> <p>My MFC account number is ********** 0001</p> <p> </p>