Unhappy customer

I'm a very disappointed customer, MFC keep asking for my vehicle proof of insurance, I keep sending the proof and they ignore my sent emails, suddenly they decided to take an insurance on my behalf even though I sent them my proof of policy many times. So now I must pay two car insurance on one car. They don't care how this is going to affect me financially, even when u explain this to them they don't seem to get it or Care. Like it seems like you're doing this deliberately