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Silumko N
1 reviews | Active since Oct 2015
14 Oct 2021, 11:30
Unfair Treatment by MFC/ Nedbank
Good day,
I Silumko David Nongxaka, ID number *** 080, just received an email notifying me that my shortfall cover has been cancelled and this does not sit well with me as I was told that my shortfall cover premium will be included as part of my collected debit order linked to my vehicle finance agreement with MFC. I'm up to date with my vehicle instalments with MFC and even if I was paying the shortfall cover separately there's always funds in my bank account, meaning there's no returned debit order of MFC shortfall cover on my bank statement. Can you please investigate and give a prompt response.
Regards Silumko ***
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Motor Finance Corporation's replyOfficial
15 Oct 2021, 12:15Dear Silumko N
We acknowledge receipt of the complaint.
Julaine Miles will be in contact with you to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of the complaint.
Julaine Miles will be in contact with you to have your complaint addressed.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply15 Oct 2021, 12:15
Official
Dear Silumko N
We acknowledge receipt of the complaint.
Julaine Miles will be in contact with you to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of the complaint.
Julaine Miles will be in contact with you to have your complaint addressed.
Kind Regards
Client Value Management
***