1 reviews | Active since Jul 2011
Unfair relief
I senr an email to care@mfc as well as one of the consultants directly on the 29th April.. So myself and my colleague both app**** for relief on our vehicle finance.. I app**** before her as she is new to MFC I then assisted her in sending a request. I receive response saying they are granting me 2 month relief I then had to borrow money to pay for April which reversed as I didn't have enough money for all my stuff and some debits went off before it normally does. As we on lockdown our company didn't trade and our income affected. Long story short MFC grants my colleague relief for April, June and July and only make a plan for May and June for Me. Why was I only given 2 and she received 3 months and we sent the same forms and same email, my request went through before hers
Good Day Mrs Ely
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
Good Day Mrs Ely
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
