CM
Cynthia M

1 reviews | Active since Mar 2014

26 May 2020, 19:07

Unfair customer service

I have paid off my Car with MFC in 2018 and they gave me all the necessary documents including paid up letter but they listed me with credit bereau saying I haven't pay the car since 2018.When I phone them they put me on hold for almost an hour without any help. Please I need my name to be cleared as I have paid MFC

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply27 May 2020, 08:57
Official

Good Day Miss Mothibe
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards


 Esmeralda Bagley