KM
Kholofelo M

1 reviews | Active since Mar 2024

07 Jul 2020, 10:07

Unfair cancellation of Total loss cover

MFC cancelled my Car insurance.They are claiming that I've missed 2 consecutive payments.I've recently changed my banking details and they debited from the wrong account and now when I called one of the consultant told me that "unfortunately there's nothing they can do"What madness is this?

She added by saying "Unfortunately we don't offer that cover anymore."This was totally unfair.I want my cover back

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply07 Jul 2020, 19:26
Official
Dear Kholofelo Mahlako

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal. Your will be contacted to have your complaint addressed.

Kind Regards
Client Value Management