UNCLEAR STATEMENT

I requested a statement for my MFC account from 2020, they sent it to me but I didn't understand the statement, there is an amount of around 150000 added to my account in February 2021. Arrears shows a negative number and the term remaining is 71. I called MFC yesterday 08 July and spoke to A guy name Blane or Blaze or something along that coz I couldn't get his name, I think they are trained not to clearly state their names. Anyways he did not provide any assistance, he couldn't explain anything or answer any of my questions. I think MFC is trying to rob me or something, all I need is clarity but MFC couldn't provide, I don't know who can if the creditor themselves can't explain their own statement. The statement is not like a normal statement is like with clear closing and opening balances, and all. Is confusing and no one is helping me make sense of it. I think they want to rob me.