SB
Samantha B
1 reviews | Active since Jan 2020
24 Feb 2020, 13:24
Unauthorized Debits
MFC has had the audacity to debit my account for my installment a few days earlier than my agreed upon debit order date because "I have had the funds available". They have done this 2 months in a row without my permission and all they can say is that they are sorry this happened. How can a financial institution go around a contractual agreement to serve their own purposes. Whether or not I have the funds available, this does not give them the right to act outside of a signed agreement. This is highly unacceptable and I will never recommend them to anyone. I have apparently not been the only one this has happened to and I will pursue this matter until everyone has rated MFC.
Signed Disgusted
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Replies (1)0
Replies (1)Motor Finance Corporation's replyOfficial
24 Feb 2020, 17:10Dear Samantha Badenhorst
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply24 Feb 2020, 17:10
Official
Dear Samantha Badenhorst
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please can you respond to the email correspondence forwarded to you.
Kind Regards
Client Value Management
***
