SB
Samantha B

1 reviews | Active since Jan 2020

24 Feb 2020, 13:24

Unauthorized Debits

MFC has had the audacity to debit my account for my installment a few days earlier than my agreed upon debit order date because "I have had the funds available". They have done this 2 months in a row without my permission and all they can say is that they are sorry this happened. How can a financial institution go around a contractual agreement to serve their own purposes. Whether or not I have the funds available, this does not give them the right to act outside of a signed agreement. This is highly unacceptable and I will never recommend them to anyone. I have apparently not been the only one this has happened to and I will pursue this matter until everyone has rated MFC.

Signed Disgusted

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply24 Feb 2020, 17:10
Official
Dear Samantha Badenhorst

We acknowledge receipt of your complaint.

Please can you respond to the email correspondence forwarded to you.

Kind Regards
Client Value Management
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