1 reviews | Active since Dec 2012
Unauthorised debit dates. Thousands and thousand of phone calls even when account is upto date. STAY AWAY FOM MCF!!!!
Dealing with MFC has been nothing short of frustrating. Despite my account being up to date, I am constantly bombarded with phone calls from them every month. What's worse is that when I return their calls after missing one, they have no idea why they reached out in the first place. It's utterly pointless and a complete waste of time.
On top of that, I specifically requested for my debit order to be moved to the last day of the month—when my invoices are settled as a contractor, not on some arbitrary "payday." Yet, this morning, I received a message saying that the debit order would run on the 27th "in line with my payday," which is both inaccurate and inconsiderate.
The harassment doesn't stop there. If it's not constant, irrelevant phone calls, it's double deductions or random changes to my debit order dates without warning. It feels like they are going out of their way to add unnecessary stress, as if provoking you into losing focus or your peace of mind.
I strongly recommend steering clear of MFC. Their practices are not only unprofessional, but they make you feel like you’re being deliberately messed with. Save yourself the headache and go elsewhere.
