Unacceptable Experience with Nedbank MFC - Elize Fritz and with colleagues

MFC employeer -Elize Fritz and JP Solutions external provider - Worst customer experience. Unprofessional, abusive and aggressive conduct. Unfortunately, I found the behavior exhibited by Elize Fritz to be unprofessional, displaying harassment from her external providers and ************. I have sent in my complaints to MFC and it was investigated and feedback was contradictory from Nedbank customer relations internal teams. Fast forward the events that occured, I have since sorted everything out and incurred a dent in my vehicle when I picked it up from MFC. To now receive the vehicle back with a dent is both puzzling and disappointing, and it reflects poorly on Nedbank's approach to customer care or resolution. Every touch point with Nedbank/MFC has been a negative experience and has proven that the company is very transactional and only follows SOPs. It is indeed frightening to see the many complaints enlisted on Hello Peter.