SJ
Samukelisiwe J

1 reviews | Active since May 2013

11 Jul 2020, 02:29

Treatment of Estate Late Accounts: Specialized Legal Consultant (Keletso Marule)

This is clearly her modus operandi. She is also a consultant handling my fathers late estate account with MFC. She barely responds to emails and following almost 3 weeks of settling the vehicle in question we have still received no response to get the documents and to date a refund due to us has still not been processed. I will never recommend anyone to finance their vehicle with MFC. Their service post death is ********** honestly.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply11 Jul 2020, 07:51
Official
Dear Samukelisiwe

We acknowledge receipt of your complaint.

Your complaint will be investigated and MFC will revert with feedback.

Please accept our sincere apologies for the poor customer service received.

Kind Regards
Client Value Management