1 reviews | Active since Mar 2015
Threatening your Customers
I am very much angry with MFC, it does not mean if we owe our Cars, it mean you have to do whatever you want to do with us. I am owing my car and on arrers of R1400(not R14 000) but they have already referred my file to some company, who called me saying he was intructed by MFC to come take pictures of the vehicle, is that your normal practice? why must you expose my car to strangers? I am still alive and will settle this money month end and yet you treat me like the arrers are owed from 2012 while its a new thing. If you are used to treatens customers like that, you must refrain. You will get your money and on top of it, i received a letter advising me that i should apply for Debt Counselling or i should return the car...
Dear tommymokgotla
I apologise for the manner in which your account may have been handled and the dissatisfaction caused.
I confirm your concerns have been referred to the relevant area for investigation and we will be in touch with you to provide feedback.
Kind regards
Farzaana Bhikhoo
Client Value Management
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Dear tommymokgotla
I apologise for the manner in which your account may have been handled and the dissatisfaction caused.
I confirm your concerns have been referred to the relevant area for investigation and we will be in touch with you to provide feedback.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
