HS
Henryshongwe S

1 reviews | Active since May 2012

26 Aug 2017, 18:20

This is *****ing.

Good day Mr Peter

2 months ago I phoned Mfc asking them to change my debit order and the lazy consultant I spoke too told me that she will send me a form I need to feel and l waited and the lady never did. No debit orders went off for 2 months. When I phoned again later was told that my account has been handed over to a lady by the name of Noma they then tried to transfer me to her and the lady never answers her phone. Last week last tried calling her 7 times and the lady is never available.

I then phoned again and spoke to some lady , let told her about the lady who is taking care of my account how she is never available and the lady decided to assist me. I then told the lady my situation about the car that my car is damaged it's not working but l want to put my account on 100% , the lady ask me how much m I paying I told her that she can take R9000 from my acount and she assured me that it has been done. To my surprise today R9000. 00 was debited plus R 4500 Guys this is unacceptable. Why did you take an extra R4500 , 00 from my account.? I told you to take R9000 because I knew that the R4500 can pay my kids s school fees and by food for this month. I need this money back on my account. Why the he'll didn't you phone and ask how m gonna pay that money. Instead of taking it without my knowledge. Even if someone owes you . You don't go into their account and take the money without their concent. Can someone phone me and explain this.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply28 Aug 2017, 09:16
Official

Good morning Henrysh3

Please provide me with your ID number so we can assist on your complaint. I have sent you an email privately.

Kind regards

Louis Masilo