JA
JP A

1 reviews | Active since May 2016

27 May 2016, 09:33

They have been useless for years

<p>My vehicle has been paid off (not to mention a battle to get the final instalment as they clearly do not like that a car loan is paid off sooner) and nearly a month later, several emails and telephone calls (talking to a bunch of clueless consultants), nobody gets back to me to make arrangements for the document. Afteral I have paid the vehicle and I am the owner but MFC does not care less.</p> <p>For the past years I have battled on and on with one of the most imcompetent organisations dealing with in South Africa (no need to say it will be the first and last time too). </p> <p>People, do not deal with MFC and safe yourself a lot of agrevation. Deal only with a competent credit provider when buying a vehicle.</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply27 May 2016, 10:30
Official

Dear Mr Ardinois

I apologise for the poor service received and dissatisfaction caused.
Your concerns and complaint has been noted.
I confirm that a service resolution specialist will be in contact with you to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

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