1 reviews | Active since Mar 2018
The Price of Being a Loyal Client
The price of being a loyal customer are, humiliation, threats, false accusations, unprofessional conduct, *********** administration against you. This is what I have experienced with this company. It really makes me feel, that I'm paying a price for honoring my financial obligation towards my creditors. This is not the first time that I've been treated this way. This has been the provibial tip of the ice berg. I've never imagined that a company, within the financial sector will go so low and making false accusations against a loyal client. One would imagine that loyal clients will be protected and nursed, but no, you are a would be credit dodger, or runner, away from your financial responsibilities. How can an administer sent out a threatening letter, without checking, or at least making sure of her facts, is mind blowing. How can Lucy Pelzer put her signiture on a threatening letter, without making sure of her facts, says a lot of the kind of employers this financial institute employ. I would not be surprised if I see her name in the directors list of managers list, for humiliating loyal clients, in the near future. What will this financial institute do about this mess? Will this company again send me a letter of disgust, by informing me that my account is in fact in advance, and not a case of instituting legal prosedures to force their contractual rights. It was so sick that this company didn't even have the decency to apologize for the **** letter that Lucy Pelzer sent me. It shows the world what this company thinks of their clients, nothing. Must I now sit back a keep quiet for the way they treated me? That's why South African financial institutions are being rated so low, world wide. Clients of this financial institute, please be aware, when this company sends your correspondence. One should have imagined that loyal clients would be rewarded and not humiliated.
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MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
I have escalated the item to the relevant agent to address accordingly.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
We acknowledge receipt of your complaint.
I have escalated the item to the relevant agent to address accordingly.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
