The most horrible service ever !!!

I would rather chat to a chat box , the consultants cannot help with anything . Anything has to be go through the manger , why don’t your managers take calls then ? You haven’t equipped your advisors to handle any client issues or queries????You get passed on the call center without notifications , make you hold on the line without any alerts , the attitudes are horrible and they are speaking like they are at their own houses , no respect for clients whatsoever! This is serious comedy I tell you , no one in that center knows service is. This is not fair guys , your customers deserve better ! Why do you have values if you are not even trying to live by them . Delete them !!!