Thanks MFC for financing my asset ; but have one concern i just noticed.

Item: Motor Finance Corporation
Rating: 3
Author: Vusi N

I financed my car with MFC which I appreciate everything ; the process was smooth and I appreciate their service a lot , however here is my concern: - Every month on I study my all four credit Buarex ( Transunion; XDS; Expirian & Compuscan) reports to check if all is OK. My contract stipulates monthly installment is R5500.21pm ; with a drop in interest rate its now R5336pm but all credit Bureax say its R6124pm ...i wish MFC to clarify this for me why Credit Buareus have this account as R6124pm whilst its not the case on contract I signed.

Helpful (0)

Replies (3)

Motor Finance Corporation's replyOfficial

03 Jun 2020, 08:25

Good Day Mr Ndlovu

We acknowledge receipt of your complaint.

A complaints resolution specialist with contact you soon.

We do apologise for any inconvenience caused.

Regards

Esmeralda Bagley

Motor Finance Corporation's reply03 Jun 2020, 08:25

Official

Good Day Mr Ndlovu

We acknowledge receipt of your complaint.

A complaints resolution specialist with contact you soon.

We do apologise for any inconvenience caused.

Regards

Esmeralda Bagley

Vusi N's updateReviewer Update

03 Jun 2020, 19:57

Hi MFC. Your agent did not call as promised "soon". Any reason maybe why he/she didnt call?

Vusi N's update03 Jun 2020, 19:57

Reviewer Update

Hi MFC. Your agent did not call as promised "soon". Any reason maybe why he/she didnt call?

Motor Finance Corporation's replyOfficial

04 Jun 2020, 08:24

Dear VDot Ndlovu

Thank you for receiving my call and allowing me the opportunity to address your complaint. The necessary updates will be done and MFC will revert with feedback thereof.

Kind Regard
Client Value Management

Motor Finance Corporation's reply04 Jun 2020, 08:24

Official