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servaas R

1 reviews | Active since May 2018

13 Dec 2018, 10:39

TERUGBETALING VAN PAAIEMENTE

MFC/REFIN MOET MY PAAIEMENTE TERUG BETAAL EN HULLE WEIER, EN MAAK GEEN ****AK MET MY NIE, MIOSA HET OPDRAG GEGEE, EN VIR MY WAS GESE AS EK NIE DIE BEDRAG WAT MIOSA BEPAAL HET NIE, BETAAL NIE HULLE MY GAAN DAGVAAR, MAAR IN DIE =SELFDE SIN HET MIOSA OOK OPDRAG GEGEE DAT HULLE MY PAAIEMENTE MOET TERUG BETAAL, EN TOT OP DATUM NOU AL VIR N MAAND IGRONEER HULLE MY TOTAAL EN AL, GEEN TERUG BETALING , NIE

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Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply13 Dec 2018, 12:52
Official
Dear serrinaroos

Your complaint has been referred to our dealer escalation team.

You will be contacted with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
Motor Finance Corporation
Motor Finance Corporation's reply13 Dec 2018, 14:46
Official
Dear serrinaroos

Please be advised an MIO complaint only has 2 parties; the client (complainant) and the dealer (supplier of goods). MFC is not a party to this dispute between the client and the dealer. MFC have no input or jurisdiction or mandate to participate in the MIO process or to force the dealer to perform any action. You as our value client may refer the matter to the National Consumer Commission (NCC) in the case of non-compliance.

Kind Regards
 
 Sharyl Naicker
 
 Client Value Management
 
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