Terrible Sick Service

<p>I took this cover on the 9th of February with your sales consultant Lungile who advised me that the cover was going to cover my car with effective immediately which is the case but she neglected to tell me that it covers me from 150 000 kms not from 43 000 I am on woow, Now that I have taken my car in for service then you tell me that you are not paying for my service because of i took the wrong policy.</p> <p>I confirmed the KM and all and the agent offered me the service which at the time was a good one but now a nightmare and a waste of time and money and this is false advertising and I want my car serviced as promised.</p> <p> </p> <p>To make matters worse it will take you 5 to 7 working days to retrieve the call between me and your consultant while my car is by the dealership. Nedbank and InnovationGroup you really know how to made a person mad and opt to cancel all the services that I have with you if this is the kind of service and ****** business you are running.</p> <p> </p> <p>I need feedback on this matter and my services paid for in full.</p> <p> </p> <p>regards,</p>