MM
Mfanufikile M

1 reviews | Active since Feb 2017

27 Nov 2017, 12:02

Terrible Service

MFC are a bunch of *********** individuals with no customer orientation what so ever. I want to warn people to never use this less than average bank. They stopped running debit orders on my account about three months ago and I had to phone in every month to beg them to deduct. This month the same thing happens and when I phone in they are telling me that my banking details have been removed from their system and they do not know who removed them. During this entire time I was speaking to Mushfeeqa Sandan who dismally failed to follow-up the matter to its finality and instead was very evasive when confronted about her failures.

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply27 Nov 2017, 12:47
Official

Good day FanaMwelase

Kindly accept our apology for the inconvenience caused to you. Please note that the matter has been referred to a complaint specialist to assist. You will received feedback as soon as the relevant department has been addressed on the matter.

Kind regards

Louis Masilo

MM
Mfanufikile M's update29 Nov 2017, 11:22
Reviewer Update
This cannot be happening. how can a business be so arrogant and aloof when dealing with its unsatisfied customers? Two days pass after registering a complaint, not even 1 phone call and/or direct communication from them. They simply do not care. This is unbelievable.