Terrible Service

Absolutely terrible service. I regret taking out my vehicle finance with MFC. December 2020 I requested that I move the month's debit order date to January 4 2021. My request was never met, I got a call from MFC asking why I never made my Dec payment. I told the lady I had requested to have my account debited on the 4th of January 2021.

On the 4th of Jan 2021, no debit order came in until afternoon when I decided to do an EFT (rushing to pay before COB).

Following day, 5 Jan 2021, my account was debited. I enquired, I was refunded after they requested PoP for the transaction I made on the 4th of Jan.

A week later, I go to Nedbank and apply for a personal loan so I can get my business up and running, they tell me my MFC account is in arrears thus I can't get that loan. I should come back after 30 days.

Today I logged into my MFC account, only to find that my account is again in arrears yet my January debit order went through.

I WOULD REALLY ADVISE PEOPLE TO USE MFC AS THEIR LAST RESORT. My girlfriend is on a car hunt, and I've told her not to even think about MFC. The service I've been getting from MFC is so terrible, and all this started in December. All along I've been happy but I just wish I'd cash out on my policies and pay them their outstanding amount, and go our separate ways because these guys are just about to make my life a nightmare