DO
David O

1 reviews | Active since Jun 2013

06 Apr 2017, 16:28

TERRIBLE SERVICE: 2 MONTHS TO GET THINGS DON AND STILL WAITING!!!

<p>I have had the worst service.</p> <p> </p> <p>For nearly two months I have ben trying to sell my written off car. </p> <p>I sent the first email on the 20th of Feb after it took a week for you guys to get back to me about the process.</p> <p> </p> <p>i have submitted all my docs and still nothing is happening. The buyuer has sent his email of purchase offer and everything. </p> <p> </p> <p>i cant get ahold of the person who is handling my account or the team leader in Collections and Recoveries , after my numerous calls for him/her to call me back. I got their direct number and the phone jsut rings.</p> <p> </p> <p>Now i hear that the person handling my case might not work their any more. What the actual **** is going on there????!!!?? </p> <p> </p> <p>I searched forever for a buyer for my car and now I must ask him to wait even longer than the 3 months he has been waiting.. CAN SOMEONE CONTACT ME NOW!!!!!!<br /><br />My MFC REF NO: ********** 0001</p> <p> </p>

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply07 Apr 2017, 08:18
Official

Good morning DavidOli7

Please accept my apology for the poor service that you have received. I will refer the matter to the relevant management to address urgently.

I will come back to you as soon as possible.

Kind regards

Louis Masilo

DO
David O's update10 Apr 2017, 16:22
Reviewer Update

When is this call happening?

When are you planning to get back to me?