Terrible customer service

Worst service i got from MFC .got a vehicle from them whereby I wanted for 21 days to get the registration document, RC1 document came with an older number plate written, which does not correspond with the existing plate that they changed to. Upon raising the querry i was asked to make a payment of R560 so that they can update the RC1 document to match it with the car disk on the car and the number place physically attached to the car. I did make that payment and send the proof with the document filled my information as requested. Its the 7th day up to now, i have been calling being taken pillar to post , no help. I spoke to team leader Thabang Tshabalala, Kyle Thomas etc they all promising that in 30min they will get back to me, which they never did . I have never regretted like this in my life. I do wonder if there is proper training in place on customer service. I will highly discourage anyone thinking of choosing them. When it comes to bad service they deserve a gold medal!! They only care about payments, nothing else. Horrible service ever!!!!!!