Telesales pitches for policy of insurance and their costs added to the credit agreement

<p>I have been struggling for years to have value added products in the form of policy of insurance reversed against 2 vehicles' credit agreements. MFC is using its subsidiaries to drive bottom line through scrupolous telemarketing tactics. It uses telesales pitches to sell policy of insurances and charges interest on these value added products and add these costs to the credit agreement. Since February 2016 and September 2016 have lodged complaints about failure to reverse both the accounts' cancelled value added products. It appears that MFC does not understand its own policy and NCA laws of the country it trade in. How does it charge interest on a policy of insurance and why does it add to the credit agreement? Value added products in the form of policy of insuarnce are not part of a credit agreement.</p> <p>Additionally Ombudsman does not act accordingly to address the issues.</p>