Telesales

On the 28 August 2014 send a email to the customer care and [Email Removed] I requested a telesales policy to be cancelled that was added to my account. On the 29 August 2014 I received a email back from N Meyer which informed me that this matter will be forwarded to the correct department. Sins then till up to date I haven't received any feedback from them and still pay for this policy that was never been cancelled. I send a email on Monday 02 February 2015 to both mentioned parties N Meyer as well as to the customer care which I inform them that the policy was never cancelled and needed to be cancelled with in 48 hours as promised before in the email send to me on the 29th August 2014. I send a reminder and request out yesterday again with still no response back. I also requested for all money added to my account and repayments deducted from my account to be refunded towards my account. I haven't received any respond back from any party of MFC in this regards. This is purely that they show lack of interest in my request and that they are just want to take money from me. I need somebody to contact me in this regard.