CN
Claylene N

1 reviews | Active since Mar 2021

12 Jan 2022, 10:47

Stay away from MFC!!

Dear Potential car buyers please do not use MFC to finance your new car . Two months ago I bought a car which within a few days it gave me issues, I took it to a Specialist who advised that car should be classified as a write off as both airbags have been deployed as the car was in an accident and the service was also not up to date. I immediately returned the car to the dealership and notified MFC to cancel the deal. MFC refused to cancel the deal and said it’s not their problem! I tried to highlight that the dealership should be investigated because as far as I knew banks don’t finance accident damaged Vehcile’s? Anyway this dragged on for weeks and weeks eventually I spoke to a manger or manager assist Charelle ,who told me I should be a bit clever and try sell the car to another dealership so I can get the money for MFC to cancel the deal?? 😳😳😳😳I couldn’t believe my ears! The dealership eventually cancelled two months later they had to pay MFC almost 10000 more than what Mfc paid them which is also just disgusting from MFC!!! Anyway I have been querying my November premium refund and no one is helping me . Telling me I am not entitled to a refund?? It is my money how can I pay for something I never had?? Please do not finance your car through them. If the dealership **** to you and won’t cancel you will be stuck with a broken car

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply12 Jan 2022, 13:39
Official
Good day 
 
We acknowledge receipt of your complaint and confirm the same has been allocated to one of our specialist to assist accordingly.
 
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
 
Kind regards
Client Value Management
***