Slow strike during COVID-19

Item: Motor Finance Corporation
Rating: 1
Author: Dean S

I've sent 2 email requests for a payment holiday on a vehicle to their *** address (the first was sent two weeks ago and the other was sent last week) but have not received any response.

Their telephone numbers are obviously disabled during the COVID-19 lockdown but I'm sure they we should have received a response by now? What's going on?

Helpful (0)

Replies (1)

Motor Finance Corporation's replyOfficial

22 Apr 2020, 07:56

Good Day Ms Roberts

We acknowledge receipt of your complaint.

A complaints resolution specialist with contact you soon.

We do apologise for any inconvenience caused.

Regards

Motor Finance Corporation's reply22 Apr 2020, 07:56

Official

Good Day Ms Roberts

We acknowledge receipt of your complaint.

A complaints resolution specialist with contact you soon.

We do apologise for any inconvenience caused.

Regards