Shocking Service

Good day,<br> <br> My car was written off in July and it has been settled in full by the insurance on 11 August 2015. Between the broker, the assessor and myself, we are trying to get the original natis document sent to me, but we are not getting the assistance and support required from MFC. We are being sent from the one person to the next. The emails we sent is just never received. The consultants are very reluctant to assist in resolving the matter or in advising with what additional information is required or whatever the problem is. I have financed all my vehicles through MFC and it is sad that a few unwilling people can bring down the name of the whole company. This will be kept in mind with my next vehicle purchase.