1 reviews | Active since Jul 2016

15 Jan 2019, 11:30

Shocking Service

I have applies for an account freeze for the month of January 2019 last year November. on the 15th of November 2018 this was approved. An amount of over R 1000 was debited from my account on January 12th 2019 without my consent. How can i be debited if i was approved for an account freeze ? The person I spoke to in the accounts department was not helpful at all.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply15 Jan 2019, 12:14
Official
Dear lisa-mari-luisie-taljaard

We acknowledge receipt of your complaint.

Thank you for receiving my call.

Your complaint will be assigned to a service resolution specialist for perusal.

The service resolution specialist will be in contact
with you to address your complaint.

Kind Regards

Sharyl Naicker
Client Value Management
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