SETTLEMENT - PAID UP LETTER

The thing that makes me very upset is when you request a settlement on your vehicle finance and they send it to you. You pay the settlement you email them the proof and then it's not pickup or allocated to your account.<br> <br> We even paid more to get the paid and clear to them the same day. They will send you nasty sms when you behind in payments and all that, but in 4 years i have been client of them they did not had any issues but now that i settle my bill a year in advance they give you this bad attitude of you must wait till it show.<br> <br> They did not even wanted to put me to a supervisor or something to help and get it sorted.<br> <br> I just know that should i ever buy a new car again i wont use them at all not with this. I just want my Paid Up letter so that i can move on.<br> <br> This is why Nedbank is not a very popular bank there staff don't know what they doing and they don't got any customer service at all.<br> <br>