*********** service

Very bad service, please reconsider when choosing insurance for your home. I have submitted a claim 15 April 2025. In between then and June there were 2 different contractors at my home af Ter I had to contact MFC, an that was even an almost impossible task. I was notified in June that my claim was rejected due to there assessment witch stated it was maintenance related, but they opened another claim number. I submitted a complaint at MFC's complaint department on 9 July and was rep**** to that it would take 20 days to investigate, today 1 August I was emailed that a new person was assigned to my complaint. I was asked to refill my pool, at my cost, after standing almost empty for more than 3 months, so that another contractor can come and do a leak test.

This wasn't the first time I had issues with MFC on my home cover and thy use the same reason for rejecting my claim, maintenance.