1 reviews | Active since Sept 2018
Second email no response
It’s been 48 hours and no response .
Hello
I have made all my payments last month as I was under a strain with paying through covid, I sent all my payments through to ensure I am not charged an extra amount and closed off all my arrear amounts and to my suprise this morning I am charged a 575 for a car which is in arrears ?
Please can someone contact me ASAP as this is does not make sense when I settled all the outstanding amounts and confirmed it via email .
This is honestly really annoying as little as the 575 is , through these long months I have allocated this payment elsewhere. Charged an arrear amount for a car that’s not in arrears ? Frustrating bank fo deal with .
Please can you ensure you email me and not call me on my mobile.
Kind regards
***********
We acknowledge receipt of your complaint.
We have already assigned the matter to a consultant, we will escalate this with the relevant team.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
We have already assigned the matter to a consultant, we will escalate this with the relevant team.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC