CP
Claire P
1 reviews | Active since Oct 2015
29 Feb 2016, 11:51
Rude and unhelpful
I do not wish to go into the full details of what occurred, however, I would just like to state that after being an MFC client for 8 years and always being happy, I am disgusted at the way I have been treated today, the poor attitude and disinterest in assisting people. Would be helpful for MFC employees to remember that clients pay their salaries and a poor attitude is unacceptable. I will never consider MFC for any financing again.
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Replies (1)
Motor Finance Corporation's replyOfficial
29 Feb 2016, 12:22Hello CPollitt,
I apologise for the poor service and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a service resolution specialist will be in contact with you to address your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a service resolution specialist will be in contact with you to address your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply29 Feb 2016, 12:22
Official
Hello CPollitt,
I apologise for the poor service and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a service resolution specialist will be in contact with you to address your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a service resolution specialist will be in contact with you to address your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***