Rude and refuse to communicate

I need another agent to take over my case, the mentioned person REFUSE to communicate with me, and I've received NO documents from MFC regarding my car. I want to make an arrangement to setting my arrears by the 15th of July and Khan is completely ignoring me - and the few times he did respond over the email he was extremely rude. I want to communicate with someone else, I won't communicate with him further.<br> <br> You can go back on your records and see if I EVER was a bad client.. You will see I wasn't. I'm unemployed however, the issue is resolved, and I want to make arrangement for the 2 months arrears and this agent is refusing to help me.<br> <br> This matter is urgent, as I want to resolve it. and PROFESSIONALLY.<br> <br> My cellphone is cut off, so is my home phone. You can email me at the email address on your records.