Review and follow up with the cancellation process of the contract

Writing this regarding the follow up and complaint that was filed to the MFC department. On the 25th March 2026 in regards of the motor vehicle contract from Weelee dealership in centurion because as a customer i think being provided with prompt service and being provided with feedback on how far the process is, at the this point but each and every time I call the MFC Nedbank department the consultants I get to communicate with they keep telling me that I’ll get feedback within 7 days since from the day the complaint was filed. Spoke to MR Clive Dlamini from the MFC who’s dealing with my complaint. He also confirmed the same details I got from the consultant that they will get back to me within 7 days. Checking on my side time is against me shortly the commencement of the instalment of the vehicle will taking place I can not be liable for a vehicle that’s not under my possession and not being driven by me since