REFUSING TO ASSIST CUSTOMER WITH STATEMENTS

On 28 January 2016 I requested statements on all our accounts under our business, Legadima Cleaning Services. I promptly received an email back from a Lydia advising me that I am not authorized to request statements. This is completely ridiculous!!! MFC have been corresponding with me on numerous occasions regarding accounts belonging to our company. I have been corresponding with a Mokgadi Machaba and a Ngqongwane Nokuzula on numerous occasions. What will they do next to get out of assisting a customer with a more than reasonable request. I hereby demand the statements immediately, as this is more than a reasonable request and your refusal to assist in this regard is completely unreasonable.